AI CHATBOT

Answer patient questions at 2am.

An AI assistant trained on your practice, your treatments, and your FAQs. It handles enquiries around the clock, books appointments, and hands off to your team when a human is needed.

Trained on your servicesBooks appointmentsHandles FAQsHuman handoff

Trained on your practice

The chatbot learns your treatments, pricing, opening hours, and policies. It gives accurate, practice-specific answers — not generic responses. Patients get real information, not a glorified search box.

Knowledge base 12 sources
Treatment pages 8 pages
Opening hours Updated weekly
FAQs & policies 15 Q&As
Pricing NHS + private

Books appointments for you

The chatbot does not just answer questions — it books appointments. Patients pick a time, confirm their details, and it goes straight into your diary. No phone call needed.

Riverside Dental
Online
Hi, I need to book a check-up please
02:14 AM
Of course! I can help with that. We have availability this week:
Wed 26 — 10:00 Thu 27 — 14:00 Fri 28 — 9:30
02:14 AM
Friday 9:30 works
02:15 AM
Booked! Friday 28 Mar at 9:30am with Dr. Patel. You will get a confirmation email shortly.
02:15 AM

Human handoff when needed

The chatbot knows its limits. Complex cases, complaints, or anything that needs a human touch gets escalated to your team automatically — with full context from the conversation.

I fell and chipped my front tooth, it is quite painful
I am sorry to hear that. This sounds like it needs urgent attention. Let me connect you with our team right away.
Transferred to reception team
Urgent: patient handoff
Chipped tooth, pain reported. Full conversation attached.
Call patient View chat

Ready to grow your practice?

Tell us what you need. No pressure, no jargon — just a conversation.

Talk to us